Instead of just taking DTMF tones as input you can. ".Voice features include audio recordings, custom audio prompts, call routing based on keypad inputs or DTMF tones, conference calling with up to 250 participants, a queue manager, and more. Setup the IBM Cloud - Speech to Text API trigger to run a workflow which integrates with the Twilio API. ".Voice features include audio recordings, custom audio prompts, call routing based on keypad inputs or DTMF tones, conference calling with up to 250 participants, a queue manager, and more." ".We use the call recording component of Twilio to record inbound customer service, sales, and support calls."Ĭonference Call Management with Offline, Events, Trade Shows and Phone Calls ".We were able to monitor phone calls to improve customer service and employee training."Ĭall Recording with Phone Calls, Offline, Text SMS, Events and Trade Shows ".That wouldn t be possible without Twilio because we send a text message to our shoppers which notify them when they have to start." Peer review by Kaushal Arwal, Computer Software ".I help me to send SMS message to my customers without any delay." Read Peer Reviews and Expert Experience for Business Use CasesĬommunication Management with Phone Calls and Text SMS
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